Terrible service as far as sending my items out promptly, you want a review and I have yet to receive my products. This has taken well over 3 weeks! Ridiculous! These are Christmas presents that have to be sent out in time for Christmas gift giving, forget that happening, it really has ruined my Christmas and I’ve had to quickly think of other gifts so I can get it out in the mail by tomorrow, so my family gets it by Christmas. Not impressed with your lack of promptness, especially at Christmastime. I will not recommend you for this reason.
Hi There. Firstly, thanks for your order and supporting small business. Secondly, we'd like you to understand this is beyond our control. We shipped your order promptly but USPS is in complete disarray right now, especially at our hub in Cleveland. We have package that are taking up to two weeks to get scanned in after they have been picked up by USPS. We are on the phone and e-mail with them daily and doing all we can to resolve the issue. I did track both of your orders and see one was delivered and the other is in Iowa and should be delivered to you very soon. Thanks for your understanding.